Laser Screed Training: One of the Many Somero Benefits
Imagine purchasing a large piece of equipment and the having not the slightest clue about how to fix the first issue that arises. Unfortunately, this is an occurrence among many industries, including the concrete industry. However, Somero® has been providing Laser Screed training since 1997. Initially, this training was done on-site. A trainer would visit the company that purchased the machine and then spend a week working with their team to make sure they understood how it works. However, as time as evolved, so has our process.
We do not see this as an added benefit for our customers; we see this as an absolute must. If you’re investing your time and money with one of our machines, we are certainly going to invest our time to make sure you get the most out of your new Laser Screed®.
How Does Somero’s Training Program Work?
Our Laser Screed training class spans over the course of three days. Throughout those three days, our clients/new Laser Screed owners, will become familiar with some of the following:
- General overview of Laser Screed models
- Transmitters, receivers, grade stick, machine positioning, dry runs
- Job site situations
- Elevation control system
- Basic troubleshooting
- Screed maintenance
The above is just a snippet of what you’ll learn from a Somero training course. Our classes run from 8:30am to 5:00pm and by the end of the class, you’ll have a full understanding of your new Laser Screed model.
24/7 Support after Training
Another benefit we provide to our customers is 24/7 support for our machines. With our 24/7/365 service coverage, we are always available for any questions or support-related matters. We often are able to assist over the phone, however, we’ve also been known to fly a support representative to assist with any matters that need to be dealt with in-person.
To put it simply, when you purchase a Laser Screed model from Somero, you are not purchasing only a machine; you’re purchasing a team of individuals that only have your success in mind.
Your reputation is on the line with every concrete pour. If you ever run into issues with your Laser Screed model, you can rest assured knowing that Somero is with you every step of the way.