Somero Customer Service

We have years of experience working with customers to solve even the toughest application and maintenance problems associated with Laser Screed® concrete leveling equipment.

When you buy from Somero®, we stand behind our equipment and give you our expert help 24 hours a day.

Every piece of Somero equipment is designed and built to provide maximum productivity and operation economy throughout its working life. Your Somero Service Group can help you maintain that built-in value with a variety of services.

Train For Success

Concrete construction sites can be complicated and stressful locations.  If you have a new operator or just want to brush up on some finer skills, we can dispatch one of our trained professionals to provide on-site service.  Somero® can help you find ways to improve efficiencies, enhance job site safety and cut costs. Register online for a class.

Service Contracts / Extended Warranties

When you want peace of mind after your warranty expires, we can help with our extended warranty and service contracts. Get the best performance and productivity from your Somero® Equipment! For more information contact us via phone, fax or email.

Equipment Evaluation / Mechanical Repairs

Setup, calibration, and adjustment to your Somero® equipment can restore optimum performance. Somero® can assist your mechanics with repairs or perform the repairs for you.  A trained technician from Somero® can provide a detailed evaluation of parts and services required to make your machine run as well as it did when it left the factory.

Instant Troubleshooting

With our 24x7x365 service coverage, you can always contact us to discuss your machine operation. Troubleshooting over the phone is the fastest way for us to get an expert technician in touch with you to help get your equipment up and running quickly.

Contact Us

Contact us between normal business hours of 8:30 a.m. to 5:00 p.m. EST via phone, fax, or e-mail. For emergencies outside normal business hours, a technician will call you back within 10 minutes.

Americas / Asia

Location: Houghton, Michigan, USA
Phone: +1.906.482.7252 Option 4
Fax: +1.906.483.2774

Europe / Africa

Location: Chesterfield, England, UK
Phone: +44-1246-454455
Fax: +44 (0) 1246 261 673

Safe Work Practices

Warning: Unsafe working conditions, procedures, practices, tools, and equipment may cause serious personal injury or death. Qualified personnel must follow safe working practices, and properly select and use the necessary tools and equipment to correctly perform the desired task safely. Use appropriate personal protection equipment (PPE) and follow recognized standards for the control of hazardous energy (lockout/tagout procedures) such as those provided, for example, by the U.S Department of Labor, OSHA Standard Number 1910.147. Refer to the appropriate “Safety Information” section of the machine or product’s Operator’s Manual, or otherwise, contact the Customer Support Department at Somero Enterprises, Inc. for additional information.

Download our Safe Work Practices Brochure.