Welcome and thank you for joining Team Somero! It is a great pleasure for the Parts Department to be able to serve you! Please take a few moments and allow us to acquaint you with some very important information concerning the Parts Team.
The Somero Parts Team
Located within our 100,000 ft2 manufacturing plant in Houghton, MI. Our goal is to minimize downtime and maximize productivity by providing every customer prompt, knowledgeable, and courteous parts service.
Customer Contact Management – Ticket System
Because we place such great value serving you to the best of our ability, every contact you make with Parts team (and all teams under the Customer Service umbrella) has a “ticket” created for this event. Every ticket is saved and available for quick access by the entire Customer Support team. LEARN MORE (need to create)
Online Parts Manual(s)
As a Somero equipment owner, you have access to our online electronic equipment manuals. Of the many benefits of this service, you will have the ability to create Parts quote requests at your convenience.. No matter the time, you can create a quote request when your schedule allows. LEARN MORE
Parts & Accessory Catalog – LEARN MORE
Service Agreements – LEARN MORE
Current Parts Promotions – LEARN MORE (need to create)
We Want to Connect – Contact Us Here to Speak with an Parts Dept Professional about our Unique Services & Support.
Parts Department Welcome Call – Request Form
*your privacy is important. your personal information will not be shared with anyone.